System Outage

We regret to inform you that we are currently experiencing an unexpected outage that affects your ability to access certain online banking services through MOVEit via web.

What does this mean for you? During this time, the following services will be temporarily unavailable:

  • Retail and Business Banking
  • Loan Payment ACH
  • Fiserv Zelle ACH
  • Batch File processing
  • Guardian Analytics
  • Various Reporting within Admin Platform

We apologize for any inconvenience and will provide you with an update regarding the progress of resolving this issue. We appreciate your patience and understanding. For urgent inquiries or transactions requiring immediate attention, please contact our Treasury Management Support team Monday through Friday, excluding Federal holidays, from 8:30 a.m. through 6 p.m. ET at 305-349-5465 or via email at TMSupport@citynational.com(Opens in a new Window).

Other Key Contact Numbers: Monday Through Friday, excluding Federal holidays , from 8:30 A.M. to 6 P.M. ET

  • City National Bank Main Line: 1-800-435-8839
  • CityTel 24-hour telephone banking and debit or ATM card support: 1-800-762-2489
  • Online Banking and Bill Payment support: 305-349-5490 or 1-866-CNB-EPAY (262-3729) or support@citynational.com

NEWSROOM

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FOR MORE INFORMATION PLEASE CONTACT OUR SPECIALISTS OR CALL US.

Phone: 1-833-448-6500

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FINANCIAL EDUCATION PROGRAM

Take control of your finances and make your money work for you

The FDIC Money Smart Program is designed to boost your financial skills. You can explore Money Smart resources, as they are available 24/7.

These tools are free of charge and available for all, so remember to share the tools with your family and friends.

Explore The FDIC Money Smart Program

Please note: City National Bank of Florida does not offer tax, legal or accounting advice

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