Hurricane Season

Hurricane Season Updates and Preparation Guide


Hurricanes are Unpredictable.
No one can definitely know when and where storms might form, how intense they will be, and whether they will hit a coastal area of the United States, or closer to home in South Florida – but it’s crucial that we are all prepared before a storm threatens our community.

Please remember:

  • If you have any special needs or requests, please reach out to your Relationship Manager before or after the storm.
  • Our ATMs and branches have been stocked with cash in case you need it.
  • You may also withdraw money at any Presto ATM free of charge. The Presto ATMs are located at any Publix Supermarket.
  • Our branches will stay open as long as it is safe to do so.
  • To find a Banking Center location near you, please visit our ATM and Branch Locator.
  • For the latest updates, please call our Client Information Hotline at 1-855-684-8284.
  • Online Banking, Mobile Banking, partner, and our digital platforms continue to be available during the storm.

Please be prepared:

  • If you need to leave your residence, do not forget to take your insurance cards or policies — medical, auto, homeowners, and renters.
  • Keep your credit and CNB debit cards with you, as well as some cash.
  • Make sure your online banking username and password are up to date.

Take a moment to add our social media profiles:

Key Contact Numbers:

  • City National Bank Main Line: 1-800-435-8839
  • CityTel 24-hour telephone banking and debit or ATM card support: 1-800-762-2489
  • Online Banking and Bill Payment support: 305-349-5490 or 1-866-CNB-EPAY (262-3729) or support@citynational.com
  • Treasury Management Support: 305-349-5465 or TMSupport@citynational.com

The safety and wellbeing of our clients and employees is our top priority. Now is the time to prepare and ensure your family and dwelling are safe and secure.Please stay safe and take good care of your loved ones and neighbors.

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FOR MORE INFORMATION PLEASE CONTACT OUR SPECIALISTS OR CALL US.

Phone: 1-833-448-6500

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FINANCIAL EDUCATION PROGRAM

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The FDIC Money Smart Program is designed to boost your financial skills. You can explore Money Smart resources, as they are available 24/7.

These tools are free of charge and available for all, so remember to share the tools with your family and friends.

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Please note: City National Bank of Florida does not offer tax, legal or accounting advice

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